Last updated: March 7, 2026

This Privacy Policy applies to BuildLens services, websites, and related communications. By using BuildLens, you acknowledge this policy.

1. Data We Collect

• Account and identity data: name, email, role, profile fields, verification details you provide.
• Platform content: projects, updates, messages, comments, uploads, and other user-submitted materials.
• Transactional and subscription data: plan details, billing status, and Stripe customer/subscription identifiers.
• Security and technical data: login attempts, session metadata, IP address, device/browser metadata, and security events.
• Support and compliance data: contact forms, moderation reports, business verification submissions, and related audit records.

2. How We Use Personal Data

• To operate and deliver core product functionality.
• To authenticate users, secure accounts, prevent abuse, and maintain platform integrity.
• To process subscriptions and manage billing workflows via Stripe.
• To communicate product, security, and service notices.
• To enforce policies, resolve disputes, and comply with legal obligations.
• To improve user experience, reliability, and service performance.

3. Legal Bases (UK/EU-style summary)

• Contractual necessity: to provide BuildLens services you request.
• Legitimate interests: to protect the platform, improve operations, and prevent fraud.
• Legal obligations: where laws require retention or disclosure.
• Consent: where required for optional communications or technologies.

4. Sharing and Processors

• We do not sell your personal data.
• We share data with service providers only where needed to run BuildLens (for example hosting, infrastructure, storage, and payment processing).
• Stripe processes payment-related data under Stripe's own privacy terms.
• We may disclose data when required by law, court order, or lawful authority request.

5. Cookies and Similar Technologies

BuildLens uses essential cookies and related technologies for authentication, security, and service operation. See our Cookie Policy for details.

6. Data Retention

• We keep personal data only as long as reasonably necessary for service delivery, security, compliance, dispute handling, and legitimate business purposes.
• Retention periods vary by data category and legal requirements.

7. Security

• We use technical and organizational safeguards designed to protect personal data.
• No method of storage or transmission is completely secure; you are responsible for maintaining account credential security.

8. International Data Transfers

Where data is processed in multiple jurisdictions, we apply appropriate safeguards consistent with applicable privacy law.

9. Your Rights

• Depending on your jurisdiction, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing.
• You may also request account closure and raise concerns about how your data is handled.

10. Children

BuildLens is not intended for children under 18, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date indicates the latest revision. Continued use after updates become effective means you accept the updated policy.

12. Contact and Privacy Requests

For privacy rights requests, legal inquiries, or data concerns, contact us through the Contact page.